Outage in Athabasca University

Student Relationship Management System

Resolved Minor

October 14, 2025 - Started 4 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue with an error on case creation in the Student Relationship Management system.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/14/2025 06:39PM

This incident has now been resolved. Case management is now functioning correctly.

INVESTIGATING 4 months ago - at 10/14/2025 02:57PM

We are currently investigating an issue with an error on case creation in the Student Relationship Management system.

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