Outage in Atlassian Access

Degraded performance in Cloud

Resolved Minor
September 18, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

An outage with a cloud provider is impacting multiple Atlassian Cloud products including Access, Confluence, Trello, and Jira Products. We will provide more details within the next hour.
Components affected
Atlassian Access Domain Claims Atlassian Access SAML-based SSO Atlassian Access User Provisioning Atlassian Access Account Management Atlassian Access Audit Logs

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/18/2023 10:37PM

The issues with Access have been mitigated and the incident is being marked resolved for Access.

MONITORING about 2 years ago - at 09/18/2023 09:04PM

An outage with a cloud provider is impacting multiple Atlassian Cloud products including Access, Confluence, Trello, and Jira Products. We will provide more details within the next hour.

Latest Atlassian Access outages

Atlassian Cloud Services impacted - 10 days ago
Degraded performance to multiple Atlassian experiences - about 1 month ago
Product invitation emails not being correctly sent to users - 3 months ago
Issues affecting user syncing, Atlassian Administration - 4 months ago
Customers may experience delays or failures receiving emails - 5 months ago

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