Outage in Atlassian Access

Customers may experience delays or failures receiving emails

Resolved Minor
June 04, 2025 - Started 24 days ago - Lasted 42 minutes
Official incident page

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Outage Details

We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass, and Loom Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 06/04/2025 05:59PM

Between 2025-06-04 14:11 UTC to 17:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass, and Loom. The issue has been resolved and the service is operating normally.

INVESTIGATING 24 days ago - at 06/04/2025 05:17PM

We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass, and Loom Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.

Latest Atlassian Access outages

Issues affecting user syncing, Atlassian Administration - 3 days ago
Issues with authentication across multiple services - about 1 month ago
Issues loading Administration across Atlassian Products - 3 months ago
Admin hub not responding - 8 months ago
Errors with provisioning services - 8 months ago

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