Outage in Atlassian Developer

Access token requests for Atlassian Connect user impersonation are intermittently failing

Resolved Major
May 25, 2022 - Started over 3 years ago - Lasted less than a minute
Official incident page

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Outage Details

We have identified a problem with the service that issues access tokens for Atlassian Connect apps requiring user impersonation. Approximately 12 percent of requests are failing with a 404.

Due to the widespread impact on Atlassian Connect apps we are treating this as a Severity 1 - Critical - incident. The team is currently investigating and we will provide further updates shortly. Customer-facing status pages will be updated shortly to communicate that this is an underlying platform issue and not attributable to apps or marketplace partners.
Latest Updates ( sorted recent to last )
INVESTIGATING over 3 years ago - at 05/26/2022 02:29AM

We have identified a problem with the service that issues access tokens for Atlassian Connect apps requiring user impersonation. Approximately 12 percent of requests are failing with a 404.

Due to the widespread impact on Atlassian Connect apps we are treating this as a Severity 1 - Critical - incident. The team is currently investigating and we will provide further updates shortly. Customer-facing status pages will be updated shortly to communicate that this is an underlying platform issue and not attributable to apps or marketplace partners.

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