Outage in Atlassian Developer

Jira Cloud Issue API parent field is nullable.

Resolved Major
September 06, 2023 - Started about 2 years ago - Lasted 6 days
Official incident page

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Outage Details

We are investigating reports of errors for Atlassian Developer Cloud customers using the Jira Issue API parent field. We have identified a change that allowed this to be null. We are rolling this change back so it will always be present.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/11/2023 10:33PM

This incident has been resolved

MONITORING about 2 years ago - at 09/07/2023 01:48AM

We have identified the root cause of errors for Atlassian Developer Cloud customers using the Jira Issue API parent field.
We have deployed a fix for all customers.

IDENTIFIED about 2 years ago - at 09/06/2023 05:22AM

We are investigating reports of errors for Atlassian Developer Cloud customers using the Jira Issue API parent field.

We have identified a change that allowed this to be null. We are rolling this change back so it will always be present.

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