Outage in Atlassian Developer

Marketplace Reporting APIs and Partner Portal Disruption

Resolved Major
September 26, 2025 - Started about 1 month ago - Lasted 38 minutes
Official incident page

Incident Report

We are currently experiencing technical difficulties with our internal data pipelines, resulting in 5XX errors for Marketplace Reporting APIs. Consequently, Marketplace partners are unable to access reporting APIs, and users of the Partner Portal may experience degraded performance. Our engineering team is actively investigating the issue and working diligently to resolve it as quickly as possible. We will provide regular updates as more information becomes available. We apologize for the inconvenience and appreciate your patience and understanding
Components affected
Atlassian Developer Reporting APIs and dashboards

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/26/2025 10:45AM

Issues affecting Marketplace Reporting APIs and Partner Portal have been resolved. Both services are now back up and running normally. This incident has been resolved.

MONITORING about 1 month ago - at 09/26/2025 10:28AM

A fix has been implemented and monitoring the fix.

IDENTIFIED about 1 month ago - at 09/26/2025 10:10AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 09/26/2025 10:09AM

We are currently experiencing technical difficulties with our internal data pipelines, resulting in 5XX errors for Marketplace Reporting APIs. Consequently, Marketplace partners are unable to access reporting APIs, and users of the Partner Portal may experience degraded performance. Our engineering team is actively investigating the issue and working diligently to resolve it as quickly as possible. We will provide regular updates as more information becomes available. We apologize for the inconvenience and appreciate your patience and understanding

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