Outage in Atlassian Developer
Delays in Jira webhook delivery
Resolved MinorIncident Report
Summary AI Generated
Atlassian Developer experienced a 6-hour incident where customers encountered intermittent delays in Jira webhook delivery, affecting multiple components including APIs, authentication, app management, and marketplace services. The engineering team identified the root cause as a resource constraint in their systems and deployed a fix to resolve the delivery delays. Webhook delivery returned to normal operation after the fix was implemented and monitored for stability.
We are investigating reports of delays in webhook delivery. Customers may experience intermittent delays when receiving webhooks. Our engineering teams are actively investigating and working to resolve the issue. We will provide updates as more information becomes available.
Components affected
Atlassian Developer Authentication and user management Atlassian Developer App Deployment Atlassian Developer App listing management Atlassian Developer Bitbucket Cloud APIs Atlassian Developer App listings Atlassian Developer Atlassian Support contact form Atlassian Developer Artifactory (Maven repository) Atlassian Developer Confluence Cloud APIs Atlassian Developer App pricing Atlassian Developer Jira Cloud APIs Atlassian Developer Create and manage apps Atlassian Developer Developer community Atlassian Developer Product Events Atlassian Developer Developer service desk Atlassian Developer App submissions Atlassian Developer Developer documentation Atlassian Developer Category landing pages Atlassian Developer User APIs Atlassian Developer Forge App Installation Atlassian Developer Marketplace service desk Atlassian Developer Webhooks Atlassian Developer Evaluations and purchases Atlassian Developer Forge CDN (Custom UI) Atlassian Developer Atlassian Support Atlassian Developer Web Triggers Atlassian Developer Forge Function Invocation Atlassian Developer In-product Marketplace and app installation (Cloud) Atlassian Developer Vulnerability management [AMS] Atlassian Developer aui-cdn.atlassian.com Atlassian Developer In-product Marketplace and app installation (Server) Atlassian Developer Notifications Atlassian Developer Forge App Logs Atlassian Developer Private listings Atlassian Developer Developer console Atlassian Developer Reporting APIs and dashboards Atlassian Developer Search Atlassian Developer Vendor management Atlassian Developer Vendor Home PageTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 04/30/2026 02:56PM
The issue causing intermittent delays in our webhook delivery has been resolved. A fix was deployed to address a resource constraint in our systems. Our monitoring shows webhook delivery is now operating normally.
MONITORING
9 days ago - at 04/30/2026 01:36PM
A fix has been deployed to address the intermittent delays in Jira webhook delivery. We are actively monitoring the situation to confirm full recovery. We will continue to provide updates as available.
IDENTIFIED
10 days ago - at 04/30/2026 10:05AM
We have identified the cause of the delayed Jira webhook delivery and are deploying a fix. We will continue to provide updates as more information becomes available.
INVESTIGATING
10 days ago - at 04/30/2026 08:59AM
We are investigating reports of delays in webhook delivery. Customers may experience intermittent delays when receiving webhooks. Our engineering teams are actively investigating and working to resolve the issue. We will provide updates as more information becomes available.
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