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Outage in Atlassian Developer

Degraded performance of Forge trigger

Resolved Minor
April 28, 2026 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Atlassian Developer experienced performance degradation affecting Forge webhook delivery and triggers in the prod-euwest region for 3.4 hours. The incident impacted multiple components including authentication, app deployment, Bitbucket and Confluence Cloud APIs, Jira Cloud APIs, webhooks, and various marketplace services. The issue was identified and resolved through mitigation efforts, with services returning to normal operation.

We are actively investigating reports of performance degradation affecting Forge webhook delivery in prod-euwest region. We will share updates here as more information is available.
Components affected
Atlassian Developer Web Triggers Atlassian Developer App submissions Atlassian Developer App pricing Atlassian Developer Atlassian Support contact form Atlassian Developer Artifactory (Maven repository) Atlassian Developer Confluence Cloud APIs Atlassian Developer Jira Cloud APIs Atlassian Developer Developer community Atlassian Developer Product Events Atlassian Developer Developer service desk Atlassian Developer Developer documentation Atlassian Developer Marketplace service desk Atlassian Developer Evaluations and purchases Atlassian Developer Forge CDN (Custom UI) Atlassian Developer Atlassian Support Atlassian Developer Forge Function Invocation Atlassian Developer Vulnerability management [AMS] Atlassian Developer In-product Marketplace and app installation (Server) Atlassian Developer Forge App Logs Atlassian Developer Private listings Atlassian Developer In-product Marketplace and app installation (Cloud) Atlassian Developer App Deployment Atlassian Developer App listing management Atlassian Developer Bitbucket Cloud APIs Atlassian Developer App listings Atlassian Developer Developer console Atlassian Developer Reporting APIs and dashboards Atlassian Developer Search Atlassian Developer Vendor management Atlassian Developer Vendor Home Page Atlassian Developer Category landing pages Atlassian Developer User APIs Atlassian Developer Forge App Installation Atlassian Developer Webhooks Atlassian Developer Create and manage apps Atlassian Developer Authentication and user management Atlassian Developer aui-cdn.atlassian.com Atlassian Developer Notifications

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/28/2026 09:50PM

The issue has now been resolved, and the service is operating normally for all affected customers.

MONITORING about 1 month ago - at 04/28/2026 09:34PM

The performance degradation of Forge triggers has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.

IDENTIFIED about 1 month ago - at 04/28/2026 08:16PM

We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users in prod-euwest region may experience performance degradation affecting Forge triggers.

We will continue to share additional updates here as more information is available.

INVESTIGATING about 1 month ago - at 04/28/2026 06:34PM

We are actively investigating reports of performance degradation affecting Forge triggers in prod-euwest region. We will share updates here as more information is available.

INVESTIGATING about 1 month ago - at 04/28/2026 06:28PM

We are actively investigating reports of performance degradation affecting Forge webhook delivery in prod-euwest region. We will share updates here as more information is available.

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