Outage in Atlassian Developer

Some requests to oauth-2-authorization-server service in eu-central returning errors

Resolved Minor
January 11, 2024 - Started about 1 year ago - Lasted 9 minutes
Official incident page

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Outage Details

We are investigating reports of errors for some app requests to our oauth-2-authorization-server service in the eu-central region. This service is used by apps to allocate user impersonation tokens. We will provide more details once we identify the root cause.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/11/2024 02:21AM

Between 2024-01-10T23:09Z to 2024-01-11T01:21Z , some Connect apps experienced errors creating user impersonation tokens using the oauth-2-authorization-server service.

The root cause was a maintenance release of the service, updating some service dependencies. This caused some requests to be rejected. Only the service instance in the eu-central region was affected. We have rolled back the service to the previous release.

The issue has been resolved and the service is operating normally.

INVESTIGATING about 1 year ago - at 01/11/2024 02:12AM

We are investigating reports of errors for some app requests to our oauth-2-authorization-server service in the eu-central region. This service is used by apps to allocate user impersonation tokens.

We will provide more details once we identify the root cause.

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