Errors while invoking forge functions for newly installed apps

We are now marking this incident as resolved.
We apologize for any inconveniences this may have caused you, your team, and our mutual customers.

The impact of this incident has been mitigated and our monitoring tools confirm that Forge app installations are back to normal

We will continue to monitor this for the next few hours

We have identified an issue with Forge function invocation that is impacting some Atlassian Cloud customers with newly installed Forge apps.

Due to a race condition, some install events 'avi:forge:installed:app' were not delivered after the Forge app was installed on a customer Cloud site.

We estimate that a maximum of 108 apps were impacted, totaling about 1K app installations.

Timeline

2024-02-08 00:00 UTC: impact start
2024-02-12 20:00 UTC: impact detected
2024-02-13 21:00 UTC: solution identified

We have identified the root cause and are currently rolling out a fix.

We will provide another update in 1 hour

We are investigating an issue with Forge function invocation that is impacting some Atlassian Developer Cloud customers with newly installed Forge apps. We will provide more details within the next two hours.