Outage in Atlassian Developer

Degraded functionality for direct artifact uploads

Resolved Minor
May 09, 2024 - Started over 1 year ago - Lasted 4 days
Official incident page

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Outage Details

Upload your app artifact - is experiencing a degraded functionality. Please use the Upload from URL option to upload the artifacts. We are working on the fix.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/13/2024 04:16AM

No issues were observed or reported during the monitoring of the deployed fix over the weekend. Marking the issue as resolved.

MONITORING over 1 year ago - at 05/10/2024 05:07PM

A fix for the issue has been deployed to the production and the issue remains under monitoring mode over the weekend. In case of any issues observed, please reach out to the Marketplace Support team.

IDENTIFIED over 1 year ago - at 05/10/2024 03:46PM

We have implemented a fix and tested it. We are working on deploying it. Meanwhile please continue to use Upload from URL option to upload the artifacts.

IDENTIFIED over 1 year ago - at 05/10/2024 08:53AM

We are continuing to work on identifying and fix the underlying errors that will allow upload of artifacts upto 150MB size.

IDENTIFIED over 1 year ago - at 05/09/2024 09:25PM

We have applied a fix for the "ASAP token expired" error and partners should no longer be encountering this error when uploading app artifacts. However there are underlying intermittent issues preventing a successful artifact upload. We are currently investigating this issue further.

Please expect an update in the next 12hours.

IDENTIFIED over 1 year ago - at 05/09/2024 01:59PM

We have identified the cause for the issue and currently exploring possible solutions to fix it.

INVESTIGATING over 1 year ago - at 05/09/2024 10:35AM

Upload your app artifact - is experiencing a degraded functionality. Please use the Upload from URL option to upload the artifacts. We are working on the fix.

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