Outage in Atlassian Developer

Forge macros don't work with the Confluence REST API export

Resolved Minor
June 14, 2024 - Started 6 months ago - Lasted 4 days
Official incident page

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Outage Details

We've identified the problem with Forge macros not working with the Confluence export, displaying "We don't have a way to export this macro" instead of content of the macro.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/18/2024 07:26AM

We've identified the problem with UI kit 1 Forge macros not working with the Confluence export, displaying "We don't have a way to export this macro" instead of content of the macro. This problem affected REST API (requests to urls /api/v2/pages/?body-format=export_view) and Word export.

We've rolled back FF that was causing the problem and rolled it back on last Friday which solved the issue. The problem has been resolved and service is operating normally.

IDENTIFIED 6 months ago - at 06/14/2024 01:07PM

We've identified the problem with UI kit 1 Forge macros not working with the Confluence export, displaying "We don't have a way to export this macro" instead of content of the macro. This problem affected REST API (requests to urls /api/v2/pages/?body-format=export_view) and Word export.

We've identified a FF that was causing the problem and disabled it which fixed issue for UI kit 1 apps. Export functionality for apps that use new version of UI kit is still affected.

We'll provide another update by 10:00 UTC, Monday 17th June.

INVESTIGATING 6 months ago - at 06/14/2024 11:12AM

We've identified the problem with Forge macros not working with the Confluence export, displaying "We don't have a way to export this macro" instead of content of the macro.

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