Outage in Atlassian Developer

Confluence macro app rendering degradation

Resolved Major
December 02, 2024 - Started 20 days ago - Lasted 1 day
Official incident page

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Outage Details

We have identified a problem with Connect where Confluence macro rendering is degraded. We are investigating the root cause and will provide another update by 02:00 UTC.
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 12/03/2024 03:40AM

This incident was resolved by hotfix and rolled out to all environments by 2024-12-02 07:06 UTC.

We apologize for any inconveniences this may have caused you, your team, and our mutual customers.

MONITORING 20 days ago - at 12/02/2024 04:26AM

A hotfix is rolling out to all environments and expected to complete within the next 2 hours. We will continue to monitor the issue during this time and provide an update to confirm the impact is mitigated.

IDENTIFIED 20 days ago - at 12/02/2024 02:11AM

We have identified the root cause in a code path that processes the response from loading static macro content. A fix has been produced and is going through QA to ensure the issue is resolved before rolling out to all sites. We expect to resolve the issue across all Confluence sites by the end of the day.

INVESTIGATING 20 days ago - at 12/02/2024 01:33AM

We have identified a problem with Connect where Confluence macro rendering is degraded. We are investigating the root cause and will provide another update by 02:00 UTC.

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