Outage in Atlassian Developer
Users experiencing issues accessing multiple Atlassian products
Resolved MajorIncident Report
Summary AI Generated
A major incident affected multiple Atlassian products and services for 1.7 hours, preventing users from accessing and logging into various platforms including Jira Cloud, Confluence Cloud, Bitbucket Cloud, authentication systems, developer tools, and marketplace services. The engineering team identified the root cause, implemented a mitigation, and restored full service to all affected products and components.
Further confirmations of impacted products have now been added to the incident.
Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.
Components affected
Atlassian Developer Forge CDN (Custom UI) Atlassian Developer Jira Cloud APIs Atlassian Developer Forge App Logs Atlassian Developer Vulnerability management [AMS] Atlassian Developer Product Events Atlassian Developer Developer community Atlassian Developer User APIs Atlassian Developer Developer service desk Atlassian Developer Confluence Cloud APIs Atlassian Developer Developer console Atlassian Developer Private listings Atlassian Developer Forge App Installation Atlassian Developer In-product Marketplace and app installation (Cloud) Atlassian Developer In-product Marketplace and app installation (Server) Atlassian Developer Create and manage apps Atlassian Developer App pricing Atlassian Developer aui-cdn.atlassian.com Atlassian Developer Marketplace service desk Atlassian Developer App submissions Atlassian Developer App listing management Atlassian Developer Evaluations and purchases Atlassian Developer Atlassian Support Atlassian Developer Reporting APIs and dashboards Atlassian Developer Forge Function Invocation Atlassian Developer Developer documentation Atlassian Developer Web Triggers Atlassian Developer Category landing pages Atlassian Developer Search Atlassian Developer Bitbucket Cloud APIs Atlassian Developer App Deployment Atlassian Developer Atlassian Support contact form Atlassian Developer Artifactory (Maven repository) Atlassian Developer Vendor management Atlassian Developer Vendor Home Page Atlassian Developer Webhooks Atlassian Developer App listings Atlassian Developer Authentication and user management Atlassian Developer NotificationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 05/14/2026 06:49AM
All products and services impacted by this incident should now be fully recovered, and this incident is resolved.
MONITORING
21 days ago - at 05/14/2026 06:41AM
We are now able to see recovery for all impacted products, and users should be able to access their products as expected.
Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.
MONITORING
21 days ago - at 05/14/2026 06:40AM
We are now able to see recovery for all impacted products, and users should be able to access their products as expected.
Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.
MONITORING
21 days ago - at 05/14/2026 05:43AM
Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products.
We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.
IDENTIFIED
21 days ago - at 05/14/2026 05:34AM
Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.
At this time, Atlassian customers should also be able to once again raise support requests with our team.
We will provide further update within an hour as we are able to progress mitigating this issue.
IDENTIFIED
21 days ago - at 05/14/2026 05:24AM
It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.
We are continuing to receive reports about expanded product impact resulting from this incident.
While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.
We will provide further update within one hour, or sooner as further information becomes available.
IDENTIFIED
21 days ago - at 05/14/2026 05:11AM
Further confirmations of impacted products have now been added to the incident.
Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.
Latest Atlassian Developer outages
Forge custom fields are not getting created - 15 days ago
Disrupted Service Desk availability - 21 days ago
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Delay in Jira Webhook Delivery - 23 days ago
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