Atlassian's Forge App Installation service experienced intermittent failures for developer installation requests, returning 'InstallationRequestFailedError' messages. The incident lasted approximately 12 minutes before engineers identified the root cause and deployed a fix. Service was fully restored and operating normally for all affected customers.
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We have identified the cause of the issue impacting installation requests and deployed a fix. The issue is now resolved, and the service is operating normally for all affected customers.
We are investigating reports of Forge developer installation requests failing intermittently with 'InstallationRequestFailedError' message. We will share more information within the next 1 hour or sooner.
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