Developer and Marketplace Support services are temporarily unavailable

Update: Migration Postponed
During our scheduled migration over the weekend, we encountered an unexpected issue and made the decision to roll back and postpone the transition at this time.

What you need to know

- Continue using the current portal: Please continue submitting tickets via https://developer.atlassian.com/support and managing existing ECOHELP tickets.

- No impact to active tickets or SLAs: All existing tickets remain active and uninterrupted in the current portal, and our support team is operating as usual.

- Rescheduled date: We are working through the root cause and will provide an updated migration timeline well in advance of our next attempt.

For more information: https://community.developer.atlassian.com/t/changes-to-developer-and-marketplace-support-new-platform-experience/102859

Thank you for your patience and understanding.

We are currently experiencing an outage with our support infrastructure for Ecosystem Support (Developer and Marketplace Support) and services are temporarily unavailable. Our team is actively working on it and we expect services to be restored shortly.

Next update will be provided at 12:30 AM UTC.

Scheduled maintenance window from September 25 @ 5PM PST to Monday, September 28 @ 10AM, AEST
Our support portal is moving to a new home. New ticket submissions and ticket access including comments via email will be unavailable during this window. Starting September 28, submit all requests at Atlassian Support and update your bookmarks.

https://community.developer.atlassian.com/t/changes-to-developer-and-marketplace-support-new-platform-experience/102859