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Outage in Atlassian Support

Ticketing system incident

Resolved Minor
August 15, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating cases of degraded performance for support.atlassian.com ticket system. This may cause delays in receiving responses from Support tickets. We will provide more details as they are available.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/15/2024 09:13PM

Between 18:55 UTC to 21:00 UTC, we experienced degraded performance for the support.atlassian.com ticket system. The issue has been resolved and the service is operating normally.

INVESTIGATING over 1 year ago - at 08/15/2024 08:27PM

We are investigating cases of degraded performance for support.atlassian.com ticket system. This may cause delays in receiving responses from Support tickets. We will provide more details as they are available.

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