Outage in Attentive

Widespread Access Issue

Resolved Major
October 20, 2025 - Started 16 days ago - Lasted about 6 hours
Official incident page

Incident Report

Due to an issue with one of our upstream providers Attentive has temporarily paused message sending and showing signup units, and reports cannot be downloaded. Some pages in the application may also be slow to respond. We are working on addressing the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 10/20/2025 09:43PM

This incident has been resolved.

MONITORING 16 days ago - at 10/20/2025 08:38PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 16 days ago - at 10/20/2025 03:42PM

We are continuing to work on a fix for this issue.

IDENTIFIED 16 days ago - at 10/20/2025 03:34PM

Due to an issue with one of our upstream providers Attentive has temporarily paused message sending and showing signup units, and reports cannot be downloaded.

Some pages in the application may also be slow to respond.

We are working on addressing the issue.

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