Outage in Attentive
Campaign sends are paused
Resolved MajorIncident Report
Summary AI Generated
Attentive experienced a major outage where campaign sends were completely paused for approximately 6 hours, affecting the Message Sending component. The engineering team identified and resolved the issue, then processed all campaigns that were missed during the 1:04 PM to 4:25 PM ET outage window before fully restoring normal campaign functionality.
Campaign sends are currently paused. Our engineering team has identified the issue, and we are working to fix it.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 03/26/2026 11:03PM
All campaign functionality is fully restored.
MONITORING
2 days ago - at 03/26/2026 08:41PM
Campaign sends have resumed. We are now sending any campaigns that were not sent between 1:04 PM and 4:25 PM ET. All future scheduled campaigns will be sent as normal.
IDENTIFIED
2 days ago - at 03/26/2026 07:51PM
Campaign sends are currently paused. Our engineering team has identified the issue, and we are working to fix it.
Latest Attentive outages
Partial Outage (External) - Event Collection & Creative Serving - about 2 months ago
Widespread Access Issue - 5 months ago
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