Outage in Aurora Solar

Shading data is failing to retrieve through API

Resolved Major
September 02, 2024 - Started 4 months ago - Lasted about 8 hours
Official incident page

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Outage Details

Currently, we are experiencing an issue where Shading Data are failing to be retrieved via API. Our Engineering teams are investigating and we will provide an update as soon as possible.
Components affected
Aurora Solar Aurora API
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/03/2024 02:48AM

This incident has been resolved. Thank you for your patience and understanding.

MONITORING 4 months ago - at 09/03/2024 02:10AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 09/02/2024 09:17PM

Our Engineering Team has identified the issue, and they are currently working on a fix. We will provide an update as soon as possible. Thank you for your patience as we resolve this matter.

INVESTIGATING 4 months ago - at 09/02/2024 06:28PM

Currently, we are experiencing an issue where Shading Data are failing to be retrieved via API. Our Engineering teams are investigating and we will provide an update as soon as possible.

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