Outage in Aurora Solar
Philippine-based users may experience degradation performance in accessing/loading Aurora.
Resolved Minor
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Outage Details
Components affected
Aurora Solar AppLatest Updates ( sorted recent to last )
We have observed significant improvement in the platform for Philippine-based users and it appears the issue with the ISPs has now been resolved. We will now close this issue. We appreciate your patience and collaboration in this matter.
Our team has identified that the issue is due to certain Internet Service Providers (ISPs) in the Philippines exhibiting poor connectivity to our servers.
Our team was able to confirm that the issue is caused by a third party partial outage and only Philippine-based users are affected.
Please bear with us as we check this issue on the platform.
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