Outage in Aurora Solar

Sales Mode Edit Proposal Template not working

Resolved Minor
September 20, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We have been informed that non-admin users are currently unable to utilize the Edit Proposal Template/Slide Button in Sales Mode. We appreciate your patience as we investigate this matter further.
Components affected
Aurora Solar App

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/21/2024 12:47AM

The issue with the Edit Proposal Button in Sales Mode has now been resolved. Thank you for your patience and collaboration. Have a great rest of your day!

MONITORING about 1 year ago - at 09/21/2024 12:28AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 09/21/2024 12:02AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 09/20/2024 11:55PM

We have been informed that non-admin users are currently unable to utilize the Edit Proposal Template/Slide Button in Sales Mode. We appreciate your patience as we investigate this matter further.

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