Outage in Aurora Solar

Custom Imagery Issue

Resolved Major
November 01, 2024 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

Our team is aware of the difficulties you're experiencing with uploading custom images to your designs. We are actively investigating the issue to resolve it as soon as possible. Thank you for your patience and understanding.
Components affected
Aurora Solar App
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/01/2024 01:26AM

This issue has been resolved. Thank you for your patience and understanding.

MONITORING about 1 month ago - at 11/01/2024 12:41AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 11/01/2024 12:25AM

The issue has been identified and our team is now working on a fix to be implemented. Thank you.

INVESTIGATING about 1 month ago - at 11/01/2024 12:12AM

Our team is aware of the difficulties you're experiencing with uploading custom images to your designs. We are actively investigating the issue to resolve it as soon as possible. Thank you for your patience and understanding.

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