Outage in Aurora Solar

LightReach Application Not Loading When Clicking "Apply Now"

Resolved Major
July 01, 2025 - Started 4 months ago - Lasted about 3 hours
Official incident page

Incident Report

Hello, and thanks for your email. We’re aware of the issue you’re experiencing with the LightReach Credit Application. Our engineers are actively working with the Palmetto team to get this resolved, and we’ll keep you updated as soon as it’s fixed. We apologize for any inconvenience this has caused. If you have any questions in the meantime, just let me know.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/02/2025 03:02AM

This incident has been resolved.

INVESTIGATING 4 months ago - at 07/02/2025 03:00AM

Hello everyone,

A fix has now been deployed, and the issue is expected to be resolved.

We apologize for any inconvenience this caused. If you have any questions or are still seeing any problems, just let me know—I’m here to help.

INVESTIGATING 4 months ago - at 07/01/2025 11:50PM

Hello, and thanks for your email.

We’re aware of the issue you’re experiencing with the LightReach Credit Application. Our engineers are actively working with the Palmetto team to get this resolved, and we’ll keep you updated as soon as it’s fixed.

We apologize for any inconvenience this has caused. If you have any questions in the meantime, just let me know.

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