Outage in Aurora Solar

Irradiance and Simulation not working

Resolved Major
August 26, 2025 - Started 23 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating reports of service disruption (Irradiance failed to load, Simulations not working, including Expert Design Requests) that may have started approximately one hour ago. Our engineering team is actively working to identify the root cause and will provide updates as soon as more information becomes available.
Components affected
Aurora Solar Aurora Simulations
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 08/26/2025 05:07PM

This incident has been resolved

MONITORING 23 days ago - at 08/26/2025 03:07PM

Our team has implemented a fix, and the affected services are now functioning as expected. We are actively monitoring the situation to ensure everything remains stable.

INVESTIGATING 23 days ago - at 08/26/2025 02:47PM

We are currently investigating reports of service disruption (Irradiance failed to load, Simulations not working, including Expert Design Requests) that may have started approximately one hour ago. Our engineering team is actively working to identify the root cause and will provide updates as soon as more information becomes available.

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