Outage in Aurora Solar

Irradiance and Simulation not working

Resolved Major
August 26, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating reports of service disruption (Irradiance failed to load, Simulations not working, including Expert Design Requests) that may have started approximately one hour ago. Our engineering team is actively working to identify the root cause and will provide updates as soon as more information becomes available.
Components affected
Aurora Solar Aurora Simulations

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/26/2025 05:07PM

This incident has been resolved

MONITORING about 2 months ago - at 08/26/2025 03:07PM

Our team has implemented a fix, and the affected services are now functioning as expected. We are actively monitoring the situation to ensure everything remains stable.

INVESTIGATING about 2 months ago - at 08/26/2025 02:47PM

We are currently investigating reports of service disruption (Irradiance failed to load, Simulations not working, including Expert Design Requests) that may have started approximately one hour ago. Our engineering team is actively working to identify the root cause and will provide updates as soon as more information becomes available.

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