Outage in Aurora Solar

Delay in Processing Expert Design Request

Resolved Major
October 06, 2025 - Started 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

We’re currently experiencing an issue affecting the processing of Expert Design Requests, resulting in delays. Our Engineering team is aware and actively working to resolve the problem. We’ll share updates as soon as more information becomes available. Thank you for your patience.
Components affected
Aurora Solar App

Need to monitor Aurora Solar outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/06/2025 08:32PM

This incident has been resolved.

MONITORING 2 months ago - at 10/06/2025 06:45PM

Our team has resolved the issue, and the Designers team is actively working to complete the requests that were affected. We appreciate your patience as we work through these, and we’ll keep you updated as soon as normal operations resume. Thank you!

INVESTIGATING 2 months ago - at 10/06/2025 02:18PM

We’re currently experiencing an issue affecting the processing of Expert Design Requests, resulting in delays. Our Engineering team is aware and actively working to resolve the problem. We’ll share updates as soon as more information becomes available. Thank you for your patience.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook