Outage in Auth0

Increase in error rates and response times on Authentication and Management APIs

Resolved Major
October 29, 2025 - Started 4 days ago - Lasted about 7 hours

Incident Report

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Components affected
Auth0 US-5

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Latest Updates ( sorted recent to last )
MONITORING 3 days ago - at 10/29/2025 12:48PM

We are working with our provider on additional preventative actions and have successfully stabilized error rates in the environment. Our Engineering team will continue to monitor this event over the next several hours to ensure no recurrence of this issue.

MONITORING 3 days ago - at 10/29/2025 12:08PM

We are seeing improvements in the error rate following remediatory actions and are now monitoring the system

IDENTIFIED 3 days ago - at 10/29/2025 11:44AM

Our incident team is continuing work on resolving this incident.

IDENTIFIED 3 days ago - at 10/29/2025 11:33AM

Our incident team is continuing work on resolving this incident. We have no estimated time of resolution at this time. We will provide an update every 15 minutes.

IDENTIFIED 3 days ago - at 10/29/2025 11:13AM

We have identified a recurring issue and are taking actions for remediation

IDENTIFIED 3 days ago - at 10/29/2025 11:01AM

We have identified an uptick in error rates re-occurring and are investigating

MONITORING 3 days ago - at 10/29/2025 08:37AM

Error rates have recovered to normal levels across both APIs, we are continuing to monitor

IDENTIFIED 3 days ago - at 10/29/2025 08:29AM

We have identified an issue with Actions that is showing signs of recovery and our Engineering team are continuing to work on the issue. We will continue to update every 15 minutes.

INVESTIGATING 4 days ago - at 10/29/2025 08:14AM

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

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