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Outage in Auth0

Elevated Errors on US-4 Public Cloud

Resolved Major
October 09, 2026 - Started 5 days ago - Lasted 29 minutes

Incident Report

Summary AI Generated

Auth0's US-4 Public Cloud region experienced elevated service errors for approximately 29 minutes, impacting authentication and Management API functionality. The incident was caused by a load spike that overwhelmed services until autoscaling mechanisms triggered and errors subsided. The issue self-resolved without manual intervention, with the environment placed under continued monitoring for stability.

We're currently investigating an incident that impacted our services. This event impacts authentication and Management API functionality. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Components affected
Auth0 US-4

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Latest Updates ( sorted recent to last )
MONITORING 5 days ago - at 10/09/2026 07:04PM

We've identified a load spike event that caused elevated service errors on the US-4 Public Cloud environment. These errors have subsided after our autoscaling mechanisms triggered. The issue has self-resolved, and we're monitoring the environment to ensure stability. We'll provide further updates with new information or when changes in status occur.

INVESTIGATING 5 days ago - at 10/09/2026 07:00PM

We're currently investigating an incident that impacted our services. This event impacts authentication and Management API functionality. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

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