Outage in Auth0
Third-Party Outage Impacting US-1 Public Cloud
Resolved Major
October 23, 2026 - Started 19 days ago
- Lasted 4 minutes
Incident Report
Summary AI Generated
Between 15:20 and 15:50 UTC on October 23, 2026, a third-party Edge provider outage disrupted authentication services on Auth0's US-1 Public Cloud environment for requests routing through a specific region. The provider resolved the issue by deploying a fix, restoring service within approximately 30 minutes. Auth0 is monitoring for stability and engaging with the provider to determine the root cause.
On October 23, 2026, between approximately 15:20 and 15:50 UTC, an infrastructure-level outage occurred with our third-party Edge provider, impacting authentication services on the US-1 Public Cloud environment for requests routing through a specific region. Our provider has reported that this issue has been mitigated after deploying a fix for the issue. We've been monitoring the environment to ensure stability and are actively engaging with our service provider about the root cause of the event.
Components affected
Auth0 US-1Trusted by 1,000+ teams
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INVESTIGATING
19 days ago - at 10/23/2026 05:39PM
On October 23, 2026, between approximately 15:20 and 15:50 UTC, an infrastructure-level outage occurred with our third-party Edge provider, impacting authentication services on the US-1 Public Cloud environment for requests routing through a specific region. Our provider has reported that this issue has been mitigated after deploying a fix for the issue. We've been monitoring the environment to ensure stability and are actively engaging with our service provider about the root cause of the event.
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