Outage in Autodesk

Multiple Autodesk Services

Resolved Major
August 03, 2023 - Started over 2 years ago - Lasted about 7 hours
Official incident page

Incident Report

We are investigating an issue with multiple Autodesk services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk A360 Autodesk A360 Mobile Autodesk ACC Admin Console Autodesk ACC AutoSpecs Autodesk APS - Data Exchange Autodesk APS - Data Management Autodesk APS - Design Automation Autodesk APS - Developer Portal Autodesk APS - Model Derivative Autodesk APS - Webhooks Autodesk AutoCAD Online Services Autodesk AutoCAD Web Autodesk App Store Autodesk BIM Collaborate Autodesk Build Autodesk Construction Cloud Data Connector Autodesk Docs Autodesk Drive Autodesk Takeoff Autodesk Tandem™ Autodesk AVA Autodesk BIM 360 Account Administration Autodesk BIM 360 Cost Management Autodesk BIM 360 Design Collaboration Autodesk BIM 360 Docs Autodesk BIM 360 Field Autodesk BIM 360 Field Management Autodesk BIM 360 Insight Autodesk BIM 360 Glue Autodesk BIM 360 Model Coordination Autodesk BIM 360 Ops Autodesk BIM 360 Plan Autodesk BIM 360 Project Home Autodesk BIM 360 Project Management Autodesk BIM 360 Reporting Autodesk BIM 360 Team Mobile Autodesk BuildingConnected Autodesk CER v2 services Autodesk Character Generator Autodesk Civil 3D Online Services Autodesk Cloud Rendering Autodesk Collaboration for AutoCAD Plant 3D Autodesk Digital Workplace Autodesk Dynamo Machine Learning Autodesk Dynamo Package Manager Autodesk FormIt Autodesk Fusion 360 Autodesk Fusion 360 Manage Autodesk Fusion 360 Mobile Autodesk Fusion HQ Autodesk Fusion Online Autodesk Fusion Team / BIM 360 Team Autodesk Generative Design Autodesk InfraWorks Autodesk Instructables Autodesk Library.io Autodesk Licensing & Entitlement Autodesk My Profile and Settings Autodesk Plant Collaboration Services (based on BIM 360 Team) Autodesk Pype AutoSpecs Autodesk Pype Closeout Autodesk Pype Ebinder Autodesk Pype Smartplans Autodesk ReCap Services Autodesk Revit Cloud Model Upgrade Autodesk Revit Cloud Worksharing / Cloud Models Autodesk Tinkercad Autodesk Upchain Autodesk Vault Gateway

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/04/2023 12:04AM

Current status: Operational. This issue has been resolved and customers should now be able to access the system without any issues.

MONITORING over 2 years ago - at 08/03/2023 09:15PM

All services have returned to normal operation, but we are continuing to monitor service status.  Thank you for your patience and understanding.

MONITORING over 2 years ago - at 08/03/2023 07:41PM

We are continuing to see Autodesk services recover and our team is monitoring the progress. We will provide an update within 60 minutes or sooner if we have more information to share.

MONITORING over 2 years ago - at 08/03/2023 06:22PM

We are starting to see Autodesk services recover and our team is continuing to monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING over 2 years ago - at 08/03/2023 05:31PM

We are investigating an issue with multiple Autodesk services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING over 2 years ago - at 08/03/2023 05:20PM

We are investigating an issue with multiple Autodesk services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING over 2 years ago - at 08/03/2023 05:13PM

We are investigating an issue with multiple Autodesk services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING over 2 years ago - at 08/03/2023 05:04PM

We are investigating an issue with multiple Autodesk services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING over 2 years ago - at 08/03/2023 04:59PM

We are investigating an issue with multiple Autodesk services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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