Outage in Autodesk

APS - Data Management | Autodesk BIM Collaborate (US & Europe) | BIM 360 Design Collaboration (US & Europe) | Revit Cloud Models (US & Europe)

Resolved Minor
August 16, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue with package creation, sharing, and consumption in ForgeDM and BIM 360 Design Collaboration. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/16/2023 05:56PM

The service degradation from 03:00 to 10:30 PDT on August 16, 2023, has been resolved, however, customers who published models during this period may continue to see failures executing the Design Collaboration package share workflow.

For these customers, re-publishing the models in the package should clear the condition and restore the Design Collaboration package share workflow.

IDENTIFIED about 2 years ago - at 08/16/2023 05:19PM

We have identified the cause of the issue with package creation, sharing, and consumption in ForgeDM, BIM 360 Design Collaboration, and Revit Cloud Models. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 2 years ago - at 08/16/2023 04:40PM

We are investigating an issue with package creation, sharing, and consumption in ForgeDM and BIM 360 Design Collaboration. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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