Outage in Autodesk

Revit Cloud Worksharing / Cloud Models

Resolved Minor
September 18, 2025 - Started 30 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue where some customers are unable to receive notifications regarding file system updates while viewing a project in the Revit Cloud Worksharing / Cloud Models. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk Revit Cloud Worksharing / Cloud Models Autodesk Revit Cloud Worksharing / Cloud Models (Europe)

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Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 09/18/2025 04:38AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 30 days ago - at 09/18/2025 04:01AM

We are continuing to work on resolving this issue where some customers are unable to receive notifications regarding file system updates while viewing a project in the Revit Cloud Worksharing / Cloud Models. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 30 days ago - at 09/18/2025 03:08AM

We have identified the cause of the issue where some customers are unable to receive notifications regarding file system updates while viewing a project in the Revit Cloud Worksharing / Cloud Models. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 30 days ago - at 09/18/2025 02:51AM

We are investigating an issue where some customers are unable to receive notifications regarding file system updates while viewing a project in the Revit Cloud Worksharing / Cloud Models. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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