Outage in Autodesk

BIM Collaborate| BIM Collaborate Pro| BIM 360 Model Coordination (US region)

Minor
November 07, 2025 - Started about 3 hours ago
Official incident page

Incident Report

We are investigating an issue where customers are experiencing errors while retrieving clash data within BIM Collaborate Pro in the US region. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.

Need to monitor Autodesk outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
IDENTIFIED 11 minutes ago - at 11/07/2025 12:45PM

We are continuing to work on resolving this issue where customers are experiencing errors while retrieving clash data in the BIM 360 Model Coordination module within BIM Collaborate, BIM Collaborate Pro in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED about 1 hour ago - at 11/07/2025 11:43AM

We are continuing to work on resolving this issue where customers are experiencing errors while retrieving clash data in the BIM 360 Model Coordination module within BIM Collaborate, BIM Collaborate Pro in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED about 2 hours ago - at 11/07/2025 10:46AM

We have identified the cause of the issue where customers are experiencing errors while retrieving clash data in the Model Coordination module within BIM Collaborate and BIM Collaborate Pro in the US region. We subsequently determined that this issue is also affecting BIM 360 Model Coordination in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED about 2 hours ago - at 11/07/2025 10:41AM

We have identified the cause of the issue where customers are experiencing errors while retrieving clash data within BIM Collaborate Pro in the US region. We subsequently determined that this issue is also affecting the BIM Collaborate in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 2 hours ago - at 11/07/2025 10:28AM

We are continuing to investigate an issue where customers are experiencing errors while retrieving clash data within BIM Collaborate Pro in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 3 hours ago - at 11/07/2025 09:40AM

We are investigating an issue where customers are experiencing errors while retrieving clash data within BIM Collaborate Pro in the US region. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.

Latest Autodesk outages

Autodesk Support - 1 day ago
FPTR - 3 days ago
Autodesk account - 8 days ago
A360 and Fusion Team - 9 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook