Outage in Autodesk
Autodesk.com | Autodesk Online Store
Resolved MinorIncident Report
Summary AI Generated
Autodesk experienced a 2.5-hour service disruption where customers were unable to search, view, manage, or create orders on Autodesk.com and the Autodesk Online Store. The team identified the root cause and worked actively to restore functionality. The issue was fully resolved with all ordering capabilities restored to normal operation.
We are investigating an issue where customers are unable to search, view, manage or create orders in Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 02/24/2026 10:01PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
IDENTIFIED
about 4 hours ago - at 02/24/2026 09:31PM
We are continuing to work on resolving this issue where customers are unable to search, view, manage or create orders in Autodesk.com and Autodesk Online Store as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
IDENTIFIED
about 5 hours ago - at 02/24/2026 08:25PM
We have identified the cause of the issue where customers are unable to search, view, manage or create orders in Autodesk.com. We subsequently determined that this issue is also affecting orders in Autodesk Online Store. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 6 hours ago - at 02/24/2026 07:33PM
We are investigating an issue where customers are unable to search, view, manage or create orders in Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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