Outage in Autodesk
Autodesk Sales Outbound Calls
Resolved MinorIncident Report
Summary AI Generated
Autodesk investigated reports of customers receiving outbound sales calls with invalid, unknown, or incorrect caller ID information. The issue potentially affected customers' ability to properly identify incoming calls from Autodesk's sales team. After review, no actual customer impact was identified and the incident was resolved within 20 minutes.
We are investigating an issue where customers are experiencing invalid, unknown, or incorrect caller ID when receiving outbound calls from the Autodesk Sales team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/10/2026 04:42PM
After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.
INVESTIGATING
2 days ago - at 06/10/2026 04:24PM
We are investigating an issue where customers are experiencing invalid, unknown, or incorrect caller ID when receiving outbound calls from the Autodesk Sales team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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