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Outage in Autodesk

Autodesk Assistant

Resolved Minor
February 25, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Autodesk Assistant experienced an issue where customers were unable to view the 'Schedule a Call' feature. The problem affected users' ability to access this scheduling functionality within the Assistant interface. The issue was identified and resolved after approximately 1.3 hours.

We are investigating reports where customers are unable to view 'Schedule a Call' feature in Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/25/2026 06:44AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED about 1 month ago - at 02/25/2026 06:40AM

We have identified the cause of the issue where customers are unable to view 'Schedule a Call' feature in Autodesk Assistant. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 1 month ago - at 02/25/2026 05:32AM

We are investigating reports where customers are unable to view 'Schedule a Call' feature in Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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