Autodesk's FPTR Notifications and Webhooks service experienced failures affecting webhook deliveries and preventing customers from creating new trials. The incident lasted 1.4 hours, during which users were unable to access these core functionalities. Autodesk implemented a solution and confirmed full resolution after monitoring the fix.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We have implemented a solution to resolve the issue where customers are experiencing failures with webhook deliveries and are unable to create new trials in FPTR Notifications and Webhooks and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are experiencing failures with webhook deliveries and are unable to create new trials in FPTR Notifications and Webhooks. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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