Outage in Autodesk
ACC Insight
Resolved MinorIncident Report
Summary AI Generated
Autodesk experienced a 22.2-hour outage where customers in the US region were unable to view the latest Forms data on Insight Builder within ACC Insight. The issue was identified and actively worked on by the engineering team over the course of the incident. The problem was fully resolved, restoring access to Forms data in the Insight Builder functionality.
We are investigating an issue where customers are unable to view the latest Forms data on Insight Builder within ACC Insight in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/07/2026 08:49PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
IDENTIFIED
about 1 month ago - at 03/07/2026 08:13PM
We are continuing to work on resolving this issue where customers are unable to view the latest Forms data on Insight Builder within ACC Insight in the US region. We will provide an update within 4 hours or sooner if we have more information to share.
IDENTIFIED
about 1 month ago - at 03/07/2026 04:01PM
We are continuing to work on resolving this issue where customers are unable to view the latest Forms data on Insight Builder within ACC Insight in the US region. We will provide an update within 4 hours or sooner if we have more information to share.
IDENTIFIED
about 1 month ago - at 03/07/2026 12:22PM
We are continuing to work on resolving this issue where customers are unable to view the latest Forms data on Insight Builder within ACC Insight in the US region. We will provide an update within 4 hours or sooner if we have more information to share.
IDENTIFIED
about 1 month ago - at 03/07/2026 09:16AM
We are continuing to work on resolving this issue where customers are unable to view the latest Forms data on Insight Builder within ACC Insight in the US region. We will provide an update within 3 hours or sooner if we have more information to share.
IDENTIFIED
about 1 month ago - at 03/07/2026 06:18AM
We are continuing to work on resolving this issue where customers are unable to view the latest Forms data on Insight Builder within ACC Insight in the US region. We will provide an update within 3 hours or sooner if we have more information to share.
IDENTIFIED
about 1 month ago - at 03/06/2026 11:17PM
We have identified the cause of the issue customers are unable to view the latest Forms data on Insight Builder within ACC Insight in the US region. Our team is actively working to resolve the issue, and resolution is expected to take approximately 7 hours. We will provide an update within 7 hours or sooner if we have more information to share.
INVESTIGATING
about 1 month ago - at 03/06/2026 10:42PM
We are investigating an issue where customers are unable to view the latest Forms data on Insight Builder within ACC Insight in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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