The Autodesk Online Store experienced a checkout issue where customers were unable to place orders due to zero tax being displayed during the checkout process. This prevented customers from completing their purchases through the online store. The incident was resolved after 1.5 hours of investigation.
We are continuing to investigate an issue where some customers are unable to place orders resulting in zero tax being displayed while checkout in the Autodesk Online Store. We will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to place orders resulting in zero tax being displayed while checkout in the Autodesk Online Store. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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