Outage in Autodesk
Autodesk Docs (Germany | Australia | Canada | India | Japan | UK | US region)
Resolved MinorIncident Report
Summary AI Generated
Autodesk Docs experienced a service disruption lasting 2.8 hours where customers were unable to upload files and encountered significant delays when processing projects. The issue initially affected the US region but later expanded to multiple regions including Germany, Australia, Canada, India, Japan, and the UK. The root cause was identified and the service was fully restored.
We are investigating reports where customers are unable to upload files and experiencing latency in processing projects in Autodesk Docs in the US region. We will provide an update within 60 minutes or sooner if more information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/24/2026 07:29PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
IDENTIFIED
1 day ago - at 03/24/2026 06:17PM
We have identified the cause of the issue where customers are unable to upload files and experiencing latency in processing projects in Autodesk Docs across multiple regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
1 day ago - at 03/24/2026 05:17PM
We are continuing to investigate reports where customers are unable to upload files and experiencing latency in processing projects in Autodesk Docs across multiple regions. We will provide an update within 60 minutes or sooner if more information becomes available.
INVESTIGATING
1 day ago - at 03/24/2026 04:46PM
We are investigating reports where customers are unable to upload files and experiencing latency in processing projects in Autodesk Docs in the US region. We will provide an update within 60 minutes or sooner if more information becomes available.
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