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Outage in Autodesk

APS - AEC Data Model API

Resolved Minor
April 03, 2026 - Started about 3 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Autodesk's APS - AEC Data Model API experienced failures that prevented customers from retrieving or submitting data for approximately 1.9 hours. The engineering team identified the root cause and implemented a fix. The service was fully restored and operational.

We are investigating an issue where customers are experiencing failures while attempting to retrieve or submit data in the APS - AEC Data Model API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 04/03/2026 10:41PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED about 2 hours ago - at 04/03/2026 09:59PM

We have identified the cause of the issue where customers are experiencing failures when attempting to retrieve or submit data via the APS - AEC Data Model API. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 3 hours ago - at 04/03/2026 08:51PM

We are investigating an issue where customers are experiencing failures while attempting to retrieve or submit data in the APS - AEC Data Model API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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