Outage in Autodesk
Autodesk account | RegisterOnce
Resolved MinorIncident Report
Summary AI Generated
Autodesk experienced a 1.2-hour service disruption affecting customers' ability to activate serial number licenses and generate network license files through RegisterOnce and the Account portal. The issue impacted license management functionality across both platforms. The problem was resolved after investigation and remediation efforts.
We are investigating an issue where customers are experiencing issues activating serial number licenses and generating network license files in RegisterOnce and Account portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 04/13/2026 10:04AM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
INVESTIGATING
about 3 hours ago - at 04/13/2026 08:58AM
We are investigating an issue where customers are experiencing issues activating serial number licenses and generating network license files in RegisterOnce and Account portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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