Autodesk experienced a 1.2-hour service disruption affecting customers' ability to activate serial number licenses and generate network license files through RegisterOnce and the Account portal. The issue impacted license management functionality across both platforms. The problem was resolved after investigation and remediation efforts.
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Start Free TrialThe issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where customers are experiencing issues activating serial number licenses and generating network license files in RegisterOnce and Account portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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