Outage in Autodesk
Forma Data Management
Resolved MinorIncident Report
Summary AI Generated
Autodesk experienced a minor service incident where Navis Work Document files (NWD Files) were not rendering properly in Forma Data Management across all regions, affecting Autodesk Docs services in multiple regions. The rendering issue prevented customers from properly viewing their NWD files within the platform. The incident lasted 1.6 hours, with Autodesk identifying the root cause and fully resolving the issue.
We are investigating reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
10 minutes ago - at 04/16/2026 03:13AM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
IDENTIFIED
28 minutes ago - at 04/16/2026 02:55AM
We have identified the cause of the issue where customers are experiencing an issue with the Navis Work Document files (NWD Files) not rendering properly in Forma Data Management in all regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 1 hour ago - at 04/16/2026 01:56AM
We are continuing to investigate reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 2 hours ago - at 04/16/2026 01:42AM
We are investigating reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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