Outage in Autodesk
PlanGrid
Resolved MinorIncident Report
Summary AI Generated
PlanGrid experienced an issue where customers were unable to export PDFs from multiple tools within the platform. The incident lasted approximately 1.1 hours while Autodesk investigated and resolved the problem. The service has been fully restored and PDF export functionality is now working normally.
We are investigating reports of customers experiencing an issue where they are unable to export PDFs from multiple PlanGrid tools. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 05/06/2026 06:26PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
INVESTIGATING
about 16 hours ago - at 05/06/2026 05:30PM
We are continuing to investigate where customers are experiencing an issue where they are unable to export PDFs from multiple PlanGrid tools. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 16 hours ago - at 05/06/2026 05:22PM
We are investigating reports of customers experiencing an issue where they are unable to export PDFs from multiple PlanGrid tools. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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