Outage in Autodesk
PlanGrid
Resolved MinorIncident Report
Summary AI Generated
Users were unable to log in to the PlanGrid Windows application, with PlanGrid Web and the Forma mobile app available as workarounds during the outage. The issue was investigated and fully resolved within approximately 51 minutes.
We are investigating reports of customers experiencing an issue where they are unable to log in to the PlanGrid Windows application. As a workaround, customers can use PlanGrid Web or the Forma mobile app. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 09/22/2026 09:07PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
INVESTIGATING
about 16 hours ago - at 09/22/2026 08:21PM
We are investigating reports of customers experiencing an issue where they are unable to log in to the PlanGrid Windows application. As a workaround, customers can use PlanGrid Web or the Forma mobile app. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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