Outage in Autodesk
Autodesk Support
Resolved MinorIncident Report
Summary AI Generated
Autodesk's Sales Support phone system experienced an outage lasting approximately 2 hours, during which customers were unable to make or receive calls with the Sales Support team. A fix was implemented after roughly one hour of investigation and monitored before being confirmed resolved. The incident was classified as minor and concluded with full restoration of call functionality.
We are investigating an issue where customers are unable to make or receive calls to and from the Autodesk Sales Support team. We are actively looking into this issue and will provide an update within 60 minutes, or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/27/2026 05:49PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
MONITORING
4 days ago - at 10/27/2026 04:44PM
We have implemented a solution to resolve the issue where customers are unable to make or receive calls to and from the Autodesk Sales Support team and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
4 days ago - at 10/27/2026 03:45PM
We are investigating an issue where customers are unable to make or receive calls to and from the Autodesk Sales Support team. We are actively looking into this issue and will provide an update within 60 minutes, or sooner if we have more information to share.
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