Outage in Autodesk
BuildingConnected
Resolved MinorIncident Report
Summary AI Generated
Autodesk's BuildingConnected experienced a 3.3-hour incident where users faced delays downloading certain files. Files remained viewable on the web throughout the outage, limiting but not fully blocking access. The issue was resolved with no further action required from users.
We are investigating an issue where customers are experiencing delays when downloading certain files in BuildingConnected. Customers can still view the affected files on the web. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk BuildingConnectedTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 10/26/2026 08:39PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
INVESTIGATING
about 6 hours ago - at 10/26/2026 08:21PM
We are continuing to investigate an issue where customers are experiencing delays while downloading certain files in BuildingConnected. Customers can still view the affected files on the web. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 7 hours ago - at 10/26/2026 07:22PM
We are continuing to investigate an issue where customers are experiencing delays while downloading certain files in BuildingConnected. Customers can still view the affected files on the web. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 8 hours ago - at 10/26/2026 06:21PM
We are continuing to investigate an issue where customers are experiencing delays while downloading certain files in BuildingConnected. Customers can still view the affected files on the web. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 9 hours ago - at 10/26/2026 05:22PM
We are investigating an issue where customers are experiencing delays when downloading certain files in BuildingConnected. Customers can still view the affected files on the web. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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