A subset of Autodesk customers were unable to access multiple products for approximately 1.4 hours, affecting APS Data Management, Design Automation, Developer Portal, Model Derivative, and Autodesk Tandem. The root cause was identified during the incident and the team worked to resolve it. The issue was fully resolved within roughly an hour of the cause being identified.
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The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We have identified the cause of the issue where a subset of customers are unable to access multiple Autodesk products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to access multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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