Outage in Automatiq Sync

Skybox Issues

Resolved Minor
May 29, 2025 - Started 7 months ago - Lasted about 1 hour
Official incident page

Incident Report

We’ve identified that Skybox APIs are currently experiencing issues that would impact all activity with their POS including but not limited to PO creation, inventory syncing/distribution, and order processing for Sync and B2B Orders. We’ve notified their team so they can actively investigate, and we’ll provide updates as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/29/2025 08:56PM

The vividseats team has fixed the issue on their side. The functionality has been restored.

IDENTIFIED 7 months ago - at 05/29/2025 08:15PM

The Vividseats team is continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 05/29/2025 08:11PM

We’ve identified that Skybox APIs are currently experiencing issues that would impact all activity with their POS including but not limited to PO creation, inventory syncing/distribution, and order processing for Sync and B2B Orders. We’ve notified their team so they can actively investigate, and we’ll provide updates as soon as we have more information.

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