Outage in Automatiq Sync

SES Outage

Resolved Minor

January 22, 2026 - Started 22 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing an outage affecting certain senders being blocked by our inbound email service. This affects 2fa code forwarding and purchase order email parsing. We are actively working with AWS to resolve the issue and will provide updates as soon as more information becomes available.

Components affected

Automatiq Sync mailgun API Automatiq Sync mailgun Outbound Delivery Automatiq Sync mailgun SMTP

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Latest Updates ( sorted recent to last )

RESOLVED 22 days ago - at 01/22/2026 08:20PM

This incident has been resolved, if you see another instance of emails being blocked please contact our Support team.

MONITORING 22 days ago - at 01/22/2026 08:03PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 22 days ago - at 01/22/2026 05:36PM

We are currently experiencing an outage affecting certain senders being blocked by our inbound email service. This affects 2fa code forwarding and purchase order email parsing.
We are actively working with AWS to resolve the issue and will provide updates as soon as more information becomes available.

IDENTIFIED 22 days ago - at 01/22/2026 05:26PM

We are currently experiencing an outage affecting certain senders being blocked by our inbound email service. This affects 2fa code forwarding and purchase order email parsing.
We are actively working with AWS to resolve the issue and will provide updates as soon as more information becomes available.

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